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  • If there’s anyone who can prevent a bar or restaurant from going belly up, it’s Jon Taffer. Widely considered the greatest authority in the food and beverage ...
    by Jon Taffer
    91%
    amazon
    Test Prep Books' Civil Service Exam Study Guide 2019 & 2020: Civil Service Exam Book and Practice Test Questions for the Civil Service Exams (Police Officer, ...
    88%
    amazon
    The comprehensive postal test-prep guide that delivers through rain, sleet, and snow Now that the U.S. Postal Service has replaced its obsolete 470 test with ...
    84%
    amazon
    How to design and market services to create outstanding customer experiences Service design thinking is the designing and marketing of services that improve ...
    by Marc Stickdorn
    86%
    amazon
    Milady's Standard Textbook of Cosmetology has led the way in cosmetology education for 80 years by changing to meet the evolving needs of students and the ma ...
    90%
    amazon
    Who works in an embassy? What do diplomats actually do? Inside a U.S. Embassy offers an up-close and personal look into the lives of the diplomats and specia ...
    90%
    amazon
    Winner of the 2020 McGuffey Longevity Award from the Textbook & Academic Authors Association (TAA)"[The text is] one of the most useful, one-volume, introduc ...
    91%
    amazon
    Test Prep Book's FSOT Study Guide Review: Test Prep & Practice Test Questions for Written Exam & Oral Assessment on the Foreign Service Officer TestDeveloped ...
    90%
    amazon
    Most companies treat service as a low-priority business operation, keeping it out of the spotlight until a customer complains. Then service gets to make a br ...
    91%
    amazon
    The Theory Workbook contains chapter-by-chapter exercises on theory subjects. Included are fill-in-the-blank exercises and illustration labeling exercises. E ...
    91%
    amazon
    Peels and Chemical Exfoliation, from Milady's Aesthetician Series, successfully exposes the reader to a broad understanding of the use of specific peeling ag ...
    94%
    amazon
    How to Start, Run and Grow a Successful Residential & Commercial Cleaning BusinessHello, my name is Maria Carmen, and I have something important to tell you. ...
    86%
    amazon
    Despite all that has already been written on Franklin Delano Roosevelt, Joseph Persico has uncovered a hitherto overlooked dimension of FDR's wartime leaders ...
    by Joseph E. Persico
    94%
    amazon
    The government is the largest employer in the United States, with nearly two million workers, a number that is growing every year. Kaplan Civil Service Exams ...
    by Kaplan Test Prep
    84%
    amazon
    GET THE JOB YOU WANT IN FERERAL LAW ENFORCEMENT!In order to compete with the finest and land one of the most coveted jobs in law enforcement, you need powerf ...
    88%
    amazon
    Peterson's® Master the™ Civil Service Exams is a comprehensive, step-by-step preparation guide for those seeking a position with the federal government that ...
    by Peterson's
    86%
    amazon
    Your guide to passing the Foreign Service Officer ExamWhy CliffsTestPrep Guides?Go with the name you know and trustGet the information you need--fast!Written ...
    80%
    amazon
    Entrepreneurial phenomenon Ari Weinzweig, co-founder of the much-loved Zingerman's Deli, shares the secrets to providing world-class customer service. Zinger ...
    by Ari Weinzweig
    90%
    amazon
    SELF TRAINING A SERVICE DOG ★★SPECIAL BONUS FOR MY READERS: ★★ Buy a paperback copy of this book NOW and you will receive the Kindle version absolutely ...
    76%
    amazon
    Service Advisors in the Automotive industry create, arguably, more gross profit than any other employee in the dealership and receive the least amount of tra ...
    by Chris Collins
    94%
    amazon
    If it can get dirty, chances are people will pay to have it cleaned. Houses, carpets, upholstery, windows . . . the list goes on and on. A vast majority of d ...
    86%
    amazon
    NEW EDITION NOW AVAILABLE ON AMAZONSEARCH for ADAR REVIEW This original edition from 2013 is a classic and affordable book to prepare for the FSOT exam. Th ...
    81%
    amazon
    This all-new test preparation manual presents six full-length practice tests for Postal Exams 473 and 473C. Tests come with answer sheets for self-scoring. T ...
    by Jerry Bobrow
    88%
    amazon
    If you're considering a rewarding career as a correction's officer, you first need to do well on the correction's officer exam. This helpful, all-in-one test ...
    81%
    amazon
    Milady�s Standard Nail Technology, 6e Workbook has been designed with detailed interactive exercises to challenge and stimulate students. The workbook contai ...
    84%
    amazon
    Introducing the Second Edition of Training your Own Service Dog: The Complete Guide Series! You will not find a more COMPLETE and COMPREHENSIVE collection o ...
    84%
    amazon
    HealthCare Information Security and Privacy Practitioners (HCISPPSM) are the frontline defense for protecting patient information. These are the practitioner ...
    80%
    amazon
    Problem: Most Americans don't realize the potential gold mine in blue-collar business. By "blue-collar business" I mean a business providing a specialized se ...
    by Mark Stoner
    90%
    amazon
    Bad pricing is a great way to destroy your company’s value, revenue, and profits. With ten simple rules, this book shows you how to deliver both healthy prof ...
    84%
    amazon
    Written by a 20-year veteran cleaning business owner and advertising consultant to the cleaning industry, this book is for carpet cleaning, maid services, ja ...
    by John Braun
    91%
    amazon
    Distinguished by its coherent values perspective, Public Personnel Management focuses on the conflicts, political processes, and management techniques that p ...
    78%
    amazon
    Peterson's Master the U.S. Border Patrol Exam will prepare you for the written exam by: reviewing the types of questions asked describing the physical skill ...
    by Peterson's
    84%
    amazon
    Are you endlessly trying to improve your employees' customer service skills, but getting so-so results? There may be a culprit that you've never considered.R ...
    by Jeff Toister
    94%
    amazon
    Provides practice exercise questions, test-taking techniques, and a review of criminal investigative procedures.
    81%
    amazon
    This helpful guide provides the most complete source for those seeking to expand their knowledge on a variety of hair removal techniques. You'll receive basi ...
    by Helen Bickmore
    90%
    amazon
    Updated as of January 1, 2018, this guide includes relevant guidance contained in applicable standards and other technical sources. It explains the relations ...
    91%
    amazon
    Normal wear and tear and some highlighting but has all pages in tact and greatly helped me pass the exam.
    94%
    amazon
    Learn how to master the customer service sub-area on your upcoming civil service exam. This guide contains tips and strategies for answering the unique quest ...
    by Lewis Morris
    100%
    amazon
    American Foreign Service Officers enjoy the benefits of working overseas and traveling abroad, while protecting their country. This book includes preparation ...
    68%
    amazon
    ASK NOT WHAT THE BUTLER DID, BUT WHAT HE CAN DO FOR YOU We all know the cliché from the movies and board games about the butler doing it, but what was it the ...
    80%
    amazon
    The CMIO Survival Guide is the handbook for the new Chief Medical Information Officer, as well as for those recruiting or planning to recruit a CMIO. This qu ...
    100%
    amazon
    Provides study materials as well as sample tests for evaluating office and supervisory skills
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